Product FAQs

Digital Replaceable Battery Scales

Can the scale be used on a carpeted surface?

A hard surface is best for maximum accuracy. Placing the scale on a soft, deep pile rug may affect the reading.

My scale does not turn on and no display is showing. What's wrong?

The unit may require a fresh battery. Locate the battery cover on bottom of scale, open it, and insert appropriate battery or batteries. If the scale has been dropped, it could be the cause of the problem.

What is the proper way to use a digital battery scale?

Gently tap lower right corner or middle of scale platform with a foot. The display will show "000". Scale is now ready for use. Step on scale. 3 to 4 zeros will appear while computing weight. When correct weight is locked in, the numbers will appear on the display.

What does "Lo" message mean?

When "Lo" message appears on the digitial display, the 9-volt battery needs to be replaced.

What is "AUTO-OFF"?

This means the scale will turn off automatically when not in use.

What is "AUTO-ZERO"?

This means the scale will automatically set display to zero upon activation.

What is "INSTANT-ON"?

This means the scale will turn on when you step on the platform.

What is "LED" display?

LED display is a light-emitting dial usually RED in color. It will usually display black background with RED numbers.

What is "TAP-ON"?

This is an internal mechanism that will be triggered with a tap on the scale to start.

What is meant by the message "C" on the scale display?

A "C" will appear during the first weighing, this is a self-calibrating feature on some scales. It means the scale is re-calibrating to zero. Please re-weigh for accurate reading. Scale will also re-calibrate after every battery replacement.

Where does the battery install?

Turn scale over and remove battery holder by pulling back and lifting the tab. Make sure that + and - terminals are positioned properly.

Will stepping on the scale before "0" appears affect a weight reading?

Yes. For accurate weight reading, zeros MUST appear first.