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Health o meter® no longer manufacturers professional waist-high dial scales for home use.

Dial scales are Mechanical Analog type scales. These scales use a traditional spring and lever mechanism. Weight is distributed through brackets and levers. Levers connect to a plate with a spring. The spring stretches in proportion to the weight imposed. A pivot translates the up-and-down motion to a side-to-side motion. A rack and pinion translates the side-to-ide motion to a rotational motion. The dial or indicator will turn and correct weight will appear in the window.

The color markers might be hard to move on a brand new scale. To get the marker to move, wiggle it in both directions around the scale face until it is free.

This is not something that normally happens. Contact  Customer Service for further assistance.

The lens is not a replaceable part. Contact  Customer Service for further assistance.

A rotating indicator is when the dial is fixed and the indicator (needle) spins to the weight.

Use a mild soap and damp soft cloth. DO NOT use abrasive or strong chemical cleaners or submerse the entire unit in water.

The maximum capacity of the scale will vary, consult the user manual of your model.

The Professional Dial Scales have a limited lifetime warranty dependent upon which model you have. Check your warranty and instruction manual for further information.

REPEATABILITY has to do with two successive readings and the weight results could be +/- 1 lb. ACCURACY is the degree of agreement between the result of a measurement and the true value. Dial scales will fall between +/-(1% + 1 lb).

The maximum capacity of the scale will vary, consult the user manual of your model.

A rotating dial is when the indicator (needle) is fixed and the dial spins to the weight.

Our scales could differ +/- 1% of your total body weight.

  • Adjust the scale with the adjustment knob to ensure that the dial is on zero before weighing.
  • A hard surface is best for maximum accuracy.
  • Slightly leaning to the right, left, front, or back can cause the scale to provide a different reading for each direction that you lean.
  • If the scale has been dropped, it could be the cause of the problem.

Weigh yourself at approximately the same time each day. Also, for best results weigh without clothing. The average weight of clothing, including shoes, is about 2-5 lbs. for women and 5-8 lbs. for men.

Make sure that any plastic shipping pins have been removed. These are located on the bottom of the scale.

A standard dial scale uses a traditional spring and lever mechanism that may need adjustment over time. To adjust it, locate the knob on the scale and change the dial so it is on zero.